Staff Training Surgery Closure
The Practice is supported by Scarborough and Ryedale Clinical Commissioning Group to provide and facilitate important training and learning events for practice staff to help them keep up to date with relevant information to carry out their job and continue to deliver the services at the Practice.
Dates for upcoming staff training are as follows.
Tuesday 25th February 2020 from 12:30 pm
When the surgery is closed during these events, there will be an Out of Hours Service running which patients can access by ringing 0300 123 0762. In an emergency please call 999 as normal.
The training dates will be displayed in the surgery premises, on the main entrance door, main reception areas and on the Scarborough and Ryedale Clinical Commissioning Group website. Please remember to collect repeat prescriptions outside of these times.
Yorkshire & Humber Care Record
What is the Yorkshire & Humber Care Record?
At the moment, every health and social care organisation that you use has a different set of patient or service user records for you. These records may duplicate information or one record might hold information about your treatment, care and support that another one doesn’t. To provide the best care to you as a patient or service user it is essential that health and social care professionals have access to the most up-to-date information.
It will be a secure virtual health and social care record. It will pull key information from different health and social care records and store it in one combined record. This enables health and social care professionals to find all the key information for your care in one place.
Why do you need to share my information?
To provide the best treatment, care and support to you as a patient or service user it is essential that health and social care professionals have access to the most up-to-date information. Information is already shared between health and social care organisations by phone and through paper records. Sharing health records allows this sharing process to happen more efficiently, enabling better care for you.
Healthcare organisations across Yorkshire and Humber are working together to further improve health and social care across the region. Health and social care professionals have a duty to share relevant information between them if they are involved in providing you with care.
Types of information that may be shared include:
- Address & telephone numbers
- Problem diagnosis list
- Medications prescribed
- Recorded allergies
- Care plans outpatient appointments, inpatient stays & clinical contacts
- Referrals, clinic letters & discharge information
- Test results
- Community treatment orders
- Contact details of care professionals
How do I know my records are kept secure?
By law, everyone working in, or on behalf of, the NHS and social care must follow strict information governance rules designed to respect your privacy and keep all information about you safe. Information is held on secure, encrypted systems which keeps a record of everyone who has accessed a patient record, the time and date when they accessed it and the information they were viewing. The laws on data protection are clear and we take them very seriously. We regularly check to make sure that only people who need to see your patient record are viewing it.
Can anybody see my records?
Your medical records will still be confidential. They will only be looked at by people who are directly involved in your care. Your information isn’t shared with anyone who doesn’t need it to provide treatment, care and support to you.
Your details will be kept safe and won’t be made public, passed on to a third party who is not directly involved in your care, used for advertising or sold.
Accessing your own health and care records?
Patients have the right under Section 7 of the Data Protection Act (1998) to request access to any information that an organisation holds about them. Each individual organisation that contributes information to your Yorkshire & Humber Care Record has a responsibility to handle these “Subject Access Requests”.
Should you wish to access your records this way, contact the organisation who holds the part of the record you are interested in directly, e.g. your GP, hospital, mental health trust or social care team.
Can I object to my records being shared?
Yes. You have the right to object to your health and care records being shared. However, if staff require access to the information shared on our Yorkshire & Humber Care Record to provide safe individual care they are legally allowed access.
For further information, contact the Access to Health Records team at Leeds Teaching Hospitals NHS Trust:
T: 0113 20 65824
Access to Health Records
Leeds Teaching Hospitals NHS Trust
St James University Hospital
Lincoln Wing / Chancellor Wing Link Corridor
What do I do if I would like to make a complaint about improper use?
Please contact the care provider alleged of improper use directly to register a complaint.
Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC)
This practice is one of over 260 practices in England contributing pseudonymised data for national research and surveillance.
These data enable continuous monitoring of infections and diseases in the community and is used in ethically approved research. The RCGP RSC is the main source of information for Public Health England (PHE) and helps with prediction and management of flu outbreaks and pandemics.
Providing pseudonymised data does not affect patients, their care or privacy, however if you no longer wish to allow your information to be used, please speak to your GP.
The pseudonymised data, extracted by an information service provider, Apollo Medical Solutions, is processed within the private and secure network of the Clinical Informatics and Health Outcomes Research Group at University of Surrey under a formal data sharing agreement. The pseudonymised data may be linked with other NHS data for analysis, including hospital episode statistics.
For further information please visit http://www.rcgp.org.uk/rsc or contact
Professor Simon de Lusignan (Data Controller), Medical Director, MedicalDirectorRSC@rcgp.org.uk
Ms Ivelina Yonova, Practice Liaison Officer, 01483 682758
Care Quality Commission Inspection Report
We were inspected on 3rd November 2014, click here to read the report.
We were reinspected on 22nd January 2016, click here to read the report.
Statement of Intent for NHS IT Developments
New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a 'statement of intent' in relation to the following IT developments and you can click here to read ours.
Seasonal Flu Vaccinations
Seasonal flu vaccinations are available now for eligible patients aged 65 and over, and drop-in clinics will be held as follows.
Saturday 21st September 8:30 – 10:30 Ampleforth Surgery
Saturday 21st September 8:30 – 10:30 Hovingham Surgery
Seasonal flu vaccinations will be available in October for all eligible patients aged 18 and over, and a further drop-in clinic will be held as follows.
Saturday 12th October 8:30 – 10:30 Ampleforth Surgery
Seasonal flu vaccinations for children aged 2 and 3 and eligible patients aged under 18 are expected to be available in October.
Please click here for the NHS Choices website with information about the flu vaccination this year.
If you do not want to receive the flu vaccination this year please contact the surgery on 01439 788215 so that we can note this on your medical record.